DCS Appliances : CTD-365-N 36" Drop-in Cooktop Review

Average Reviews:

(More customer reviews)I am writing this review to help spare others what we are going through right now. We bought a DCS grill seven years ago and the customer service was amazing. We love the grill and the customer service experiences we had during that purchase led us to purchase the DCS 48in gas cooktop with grill and griddle. I wish we had realized they have been bought by another company! Our NEW cooktop we paid around $3800.00 for came to use with missing parts and a drip try that was installed so poorly it would not open. The tray alignment is off and it bent the frame. We called DCS immediately expecting the same amazing customer service we had gotten several years ago and were stunned at their reaction which was basically "too bad". They refused to replace the cooktop and were of no help at all. We went as far up the chain as possible with nothing but the same run around. They insisted that we get it serviced - OUR BRAND NEW $3800.00 COOKTOP - serviced! They would not even consider helping us until we had a service company come out and try to fix our new appliance. They said that the service company would have to deem it irreparable before they would "try to resolve it" - not replace it. The servicemen worked on the drip tray and although it now pulls out, it has to be forced. They are ordering the missing parts from DCS and those should be in sometime after Christmas. When you purchase an appliance that costs that much and claims to be a high-end product, you expect the customer service to match their claims. This cooktop should have been replaced immediately and we cannot believe the hoops we are having to go through. Furthermore, we are afraid of the issues we may have to face in the future. What else is wrong with this thing - how did it get damaged - is the quality control so poor that they marked parts as included yet they weren't? Did they actually inspect this cooktop before it left their warehouse? We are so angry and are trying to work through the process but I am strongly urging you to choose something else!!!

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This DCS Stainless Steel Drop-in Cooktop features (1) 17,500 BTU gas burner (center burner) and (4) 11,000 BTU gas burners. This DCS cooktop also features sealed cooking surface for easy cleaning, 21 inches deep to accommodate larger pots and unique ergonomically designed metal control knobs. DCS Cooktop Dimensions: 36 W x 4 H x 19 1/2 D and fueled by natural gas.

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DCS Appliances : CP-486GL-N 48in Professional Cooktop Review

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(More customer reviews)I am writing this review to help spare others what we are going through right now. We bought a DCS grill seven years ago and the customer service was amazing. We love the grill and the customer service experiences we had during that purchase led us to purchase the DCS 48in gas cooktop with grill and griddle. I wish we had realized they have been bought by another company! Our NEW cooktop we paid around $3800.00 for came to use with missing parts and a drip try that was installed so poorly it would not open. The tray alignment is off and it bent the frame. We called DCS immediately expecting the same amazing customer service we had gotten several years ago and were stunned at their reaction which was basically "too bad". They refused to replace the cooktop and were of no help at all. We went as far up the chain as possible with nothing but the same run around. They insisted that we get it serviced - OUR BRAND NEW $3800.00 COOKTOP - serviced! They would not even consider helping us until we had a service company come out and try to fix our new appliance. They said that the service company would have to deem it irreparable before they would "try to resolve it" - not replace it. The servicemen worked on the drip tray and although it now pulls out, it has to be forced. They are ordering the missing parts from DCS and those should be in sometime after Christmas. When you purchase an appliance that costs that much and claims to be a high-end product, you expect the customer service to match their claims. This cooktop should have been replaced immediately and we cannot believe the hoops we are having to go through. Furthermore, we are afraid of the issues we may have to face in the future. What else is wrong with this thing - how did it get damaged - is the quality control so poor that they marked parts as included yet they weren't? Did they actually inspect this cooktop before it left their warehouse? We are so angry and are trying to work through the process but I am strongly urging you to choose something else!!!

Click Here to see more reviews about: DCS Appliances : CP-486GL-N 48in Professional Cooktop

This DCS Stainless Steel Professional Cooktop features (6) 17,500 BTU patented Dual Flow sealed gas burners and 18,000 BTU gas grill. The DCS Cooktop patented Dual Flow Burners go from simmer to boil at a range of 140 degrees to 17,500 BTUs. DCS Cooktop Dimensions (in inches): 47 7/8 W x 8 7/16 H x 26 1/2 D and fueled by natural gas.

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DCS Appliances : CP-484GG-L 48in Professional Cooktop Review

Average Reviews:

(More customer reviews)I am writing this review to help spare others what we are going through right now. We bought a DCS grill seven years ago and the customer service was amazing. We love the grill and the customer service experiences we had during that purchase led us to purchase the DCS 48in gas cooktop with grill and griddle. I wish we had realized they have been bought by another company! Our NEW cooktop we paid around $3800.00 for came to use with missing parts and a drip try that was installed so poorly it would not open. The tray alignment is off and it bent the frame. We called DCS immediately expecting the same amazing customer service we had gotten several years ago and were stunned at their reaction which was basically "too bad". They refused to replace the cooktop and were of no help at all. We went as far up the chain as possible with nothing but the same run around. They insisted that we get it serviced - OUR BRAND NEW $3800.00 COOKTOP - serviced! They would not even consider helping us until we had a service company come out and try to fix our new appliance. They said that the service company would have to deem it irreparable before they would "try to resolve it" - not replace it. The servicemen worked on the drip tray and although it now pulls out, it has to be forced. They are ordering the missing parts from DCS and those should be in sometime after Christmas. When you purchase an appliance that costs that much and claims to be a high-end product, you expect the customer service to match their claims. This cooktop should have been replaced immediately and we cannot believe the hoops we are having to go through. Furthermore, we are afraid of the issues we may have to face in the future. What else is wrong with this thing - how did it get damaged - is the quality control so poor that they marked parts as included yet they weren't? Did they actually inspect this cooktop before it left their warehouse? We are so angry and are trying to work through the process but I am strongly urging you to choose something else!!!

Click Here to see more reviews about: DCS Appliances : CP-484GG-L 48in Professional Cooktop

This DCS Stainless Steel Professional Cooktop features (4) 17,500 BTU patented Dual Flow sealed gas burners, 18,000 BTU gas grill and griddle. The DCS Cooktop patented Dual Flow Burners go from simmer to boil at a range of 140 degrees to 17,500 BTUs. DCS Cooktop Dimensions (in inches): 47 7/8 W x 8 7/16 H x 26 1/2 D and fueled by propane.

Click here for more information about DCS Appliances : CP-484GG-L 48in Professional Cooktop

DCS Appliances : CP-484GG-N 48in Professional Cooktop Review

Average Reviews:

(More customer reviews)I am writing this review to help spare others what we are going through right now. We bought a DCS grill seven years ago and the customer service was amazing. We love the grill and the customer service experiences we had during that purchase led us to purchase the DCS 48in gas cooktop with grill and griddle. I wish we had realized they have been bought by another company! Our NEW cooktop we paid around $3800.00 for came to use with missing parts and a drip try that was installed so poorly it would not open. The tray alignment is off and it bent the frame. We called DCS immediately expecting the same amazing customer service we had gotten several years ago and were stunned at their reaction which was basically "too bad". They refused to replace the cooktop and were of no help at all. We went as far up the chain as possible with nothing but the same run around. They insisted that we get it serviced - OUR BRAND NEW $3800.00 COOKTOP - serviced! They would not even consider helping us until we had a service company come out and try to fix our new appliance. They said that the service company would have to deem it irreparable before they would "try to resolve it" - not replace it. The servicemen worked on the drip tray and although it now pulls out, it has to be forced. They are ordering the missing parts from DCS and those should be in sometime after Christmas. When you purchase an appliance that costs that much and claims to be a high-end product, you expect the customer service to match their claims. This cooktop should have been replaced immediately and we cannot believe the hoops we are having to go through. Furthermore, we are afraid of the issues we may have to face in the future. What else is wrong with this thing - how did it get damaged - is the quality control so poor that they marked parts as included yet they weren't? Did they actually inspect this cooktop before it left their warehouse? We are so angry and are trying to work through the process but I am strongly urging you to choose something else!!!

Click Here to see more reviews about: DCS Appliances : CP-484GG-N 48in Professional Cooktop

This DCS Stainless Steel Professional Cooktop features (4) 17,500 BTU patented Dual Flow sealed gas burners, 18,000 BTU gas grill and griddle. The DCS Cooktop patented Dual Flow Burners go from simmer to boil at a range of 140 degrees to 17,500 BTUs. DCS Cooktop Dimensions (in inches): 47 7/8 W x 8 7/16 H x 26 1/2 D and fueled by natural gas.

Click here for more information about DCS Appliances : CP-484GG-N 48in Professional Cooktop

GE Profile : SCA1001KSS 30 1.4 cu. ft. Over-the-Range Advantium Microwave Oven, 900 Watts, 300 CFM Review

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(More customer reviews)I have had my Advantium for about 5 years and I love it! The other reviewer says you have to have a 220V outlet, but that's not true for this oven. It does come in BOTH sizes, and since the title of this item says "120", it will plug into a regular outlet.
It's not a really simple to use microwave, but it's extremely versatile. It is very easy, with one push, to make it do 30-second microwave increments at 100%, but if you want to microwave at a lower percent, you really have to know what you're doing! (Turn to "time-cook" under "microwave" , push "enter", then select your time, press "enter", and then turn the power dial and press "enter" again!) I've always said that you can't be simple-minded and use this machine!
I love having a small oven which bakes (and REALLY "bake", and not microwave) a casserole or baked goods. It's also wonderful at re-heating pizza using "speed-cook" in just a VERY few minutes, on its black oven tray. It comes out crispy and not floppy like it does when reheated in a microwave.
I'm sure it will do a lot more than I have used it for, and I think it's a great combination oven.

Click Here to see more reviews about: GE Profile : SCA1001KSS 30 1.4 cu. ft. Over-the-Range Advantium Microwave Oven, 900 Watts, 300 CFM

GE Consumer and Industrial spans the globe as an industry leader in major appliance, lighting and integrated industrial equipment systems and services. They provide solutions for commercial, industrial and residential use in more than 100 countries which uses innovative technologies and ecomagination. It's a GE initiative to aggressively bring to market new technologies that help customers and consumers meet pressing environmental challenges to deliver comfort, convenience and electrical protection and control. GE brings imagination to work. GE Advantium ovens use breakthrough Speedcook technology to cook food with light. Foods cook in a fraction of the time needed in conventional ovens with oven-quality results. Award-winning Speedcook technology harnesses intense halogen light combined with microwave energy to bake, broil, roast and even grill food-fast, with no preheating. From the company that created the speedcook category, the GE Profile Advantium 120 Oven cooks great-tasting food amazingly fast, up to four times faster than a traditional oven. By harnessing the power of halogen light with a microwave boost, the Advantium 120 oven cooks flavorful and oven quality food remarkably fast, with no preheating. Designed for speed and simplicity of use, the Advantium 120 oven comes pre-programmed with 175 popular recipes. The program menu is flexible, allowing consumers to add their own favorite recipes into the memory program. Just mount the oven over a counter, range or cooktop and plug it into any standard 120-volt power outlet. The Advantium 120 oven allows consumers the convenience of a 120-volt installation while providing a wide spectrum of cooking power. The perfect combination of speed and versatility, the Advantium 120 oven offers four cooking modes including speedcook, traditional oven, microwave and warming capabilities.

Get 6% OFF

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White Porcelain Teapot Shaped Tea Bag Holder Caddy - 3 1/2" x 4 3/4" Review

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(More customer reviews)I bought a number of these items to use as "favors" at at tea. I use like items in my own kitchen for tea bags, tea infusers, and even spoon holders. Very useful! Amazon offered a better price than most sites I investigated.

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These simple white porcelain tea bag holders will match any table setting.Each holder measures 3 1/2" tall and 4 3/4" from handle to spout.

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King Kooker 1201 12-Inch Outdoor Propane Burner with Stand Review

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(More customer reviews)I use this burner for brewing 6 gallon batches of beer. I only need to use it at about 1/5 power to keep a boil going with no lid on. Really simple and easy to use.

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Standing 12 inches tall, this handy propane outdoor cooker blasts out 54,000 Btu's from its durable cast burner for plenty of cooking power in the great outdoors. Designed by a professional welder, this baby is sure to hold up through years of heavy outdoor use. The cooker comes with a deep fry thermometer that makes it easy to monitor temperatures for perfectly cooked meals every time. A UL listed liquid propane hose and regulator with a Type 1 connection complete the package so you're up and running right away. With no assembly required, a handy instruction/recipe booklet walks you through specific cooking procedures.The cooker works great with King Kooker's full line of pots, Dutch ovens, pans, and more.
Backed by a limited one-year manufacturer warranty, the purchase is as much a cooking school as it is a cooking product. The King Kooker instruction/recipe booklet includes assembly instructions, use and care tips, and applicable tips for deep fried turkey, injecting techniques, as well as recipes that can be used with a King Kooker's wide variety of pots and cook sets, such as preparation steps for boiled, steamed and blackened seafood, Dutch Oven Jambalaya, fried chicken, onion rings, mushrooms, wings, and more.

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