Average Reviews:
(More customer reviews)It may look like a well put together smoker but I think the manufacture needs to go back to the drawing board on this one, for the price, it's not worth it buy a HORIZON for this kind of money!!! Paying this much and having this many things go wrong, I should receive a discount or at least some compensaion for all the hassel!!
My number one complaint with this would be the smoker box, it comes in two pieces that you have to secure together with 1/4" x 3/8" screw and nut. When I received my order I began to put the smoker box together and the two parts did not allign, therefor leaving a gap in the smoker box. Well if the smoker box doesn't seal properly you are not going to maintain the heat for proper smoking. I call the customer service rep at Outdoor Leisure, which I will say that they only have one rep, yes just one, he asked that I send him pictures so that he could verify. I sent him the pictures right away so that he could see the design error that had happened, two days passed and I didn't hear anything back so I called down to see what could be done? He said he had looked at the pictures and said the problem was with the way I had put it together, he said I needed to tighten the screw and that would secure it, I informed him that there is no way a screw was going to move the 1/4 steel to secure the box, if I tried tightening it anymore the scew would have snapped!!! He then said, well I guess your right!!! They then shipped me just a new top cover for this, receiving it 4 days later, plus had already missed the father's day cookout we planned because of this hugh flaw!!! Next problem that I ran into was securing the legs into the main body of the smoker, the instructions indicate to use 1" screws to secure, there were not in the package so I used the 3/4" ones that were provided, I also informed the "one rep" about the error in the manual, he said just use the 3/4". I did and the nut that is supposed to be secured to the leg so that the screw would thread through broke off, so now I can not secure the legs to the main body of the smoker, it is the sitting there. I can still use it but I can not move it becasue the legs fall off!!! I may just take this to someone that knows what they are doing and have the legs and two piece smoker box all welded on correctly!!!
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Outdoor Leisure Smoke Hollow 40-Inch Barrel Smoker comes equipped with 720 sq inches of cooking area and you can use charcoal or wood to cook. There is a 40-Inch by 20-Inch barrel with a offset fire box. Porcelain coated heavy-duty cooking grids.This unit has a wire mesh front table and a wire mesh bottom shelf.
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